Return & Refund Policy

Return & Refund Policy

At Bubble Baby, we want you to be happy with every purchase. If you receive a product that is damaged, defective, incorrect, or has an issue covered under our return or replacement terms, please contact us and our support team will assist you.

1. Return & Replacement Window

We accept eligible return or replacement requests within 3 days of delivery.

To request a return or replacement, please contact us within 3 days from the date your order was delivered.

Requests received after this period may not be eligible.

2. Eligible Reasons for Return or Replacement

A product may be eligible for replacement if:

  • You received a damaged product.

  • You received a defective product.

  • You received an incorrect product.

  • The product received is different from what was ordered.

  • The product has a manufacturing issue.

Our team may request photographs or videos of the product and packaging to verify the issue.

3. Product Condition

For a return or replacement to be accepted:

  • The product should be unused.

  • The product should be in its original condition.

  • Original packaging should be retained wherever possible.

  • Product tags, labels, and accessories should not be removed or damaged.

  • The product should not show signs of washing, use, or alteration.

Products that do not meet these conditions may not be eligible for return or replacement.

4. Baby-Care & Hygiene Products

For hygiene and safety reasons, certain baby-care products may not be eligible for return once they have been used, washed, worn, or opened.

We strongly recommend checking the product, size, and other details before using or washing the product.

5. How to Request a Return or Replacement

To request a return or replacement, contact our support team with:

  • Order number

  • Customer name

  • Registered mobile number

  • Product name

  • Reason for the request

  • Clear photographs or video of the product, if applicable

Our team will review the request and guide you through the next steps.

6. Replacement Process

Once your request is approved, we may arrange a replacement for the eligible product, subject to product availability.

If the same product is unavailable, Bubble Baby may provide an appropriate alternative or process a refund, depending on the circumstances.

7. Refunds

If a refund is approved, the applicable refund amount will be processed through the original payment method or another suitable method communicated by Bubble Baby.

The time taken for the refund to appear in your account may depend on your bank, payment gateway, or financial institution.

8. Shipping Charges

Shipping charges, where applicable, may not be refundable unless the return or replacement is due to an error on our part, such as receiving a damaged, defective, or incorrect product.

Any refund will be processed after the return or issue has been reviewed and approved.

9. Wrong Product Received

If you receive a product that is different from the product you ordered, please contact us within 3 days of delivery.

After verification, we will assist with the appropriate replacement or refund.

10. Damaged Product

If your package or product arrives damaged, please contact us as soon as possible.

We recommend taking clear photographs or a video of the package and product before disposing of the packaging. This may help us verify the issue with our delivery partner.

11. Non-Returnable Situations

A return or replacement may not be accepted when:

  • The request is made after the applicable return period.

  • The product has been used or washed.

  • The product has been damaged due to improper use or care.

  • The product has been altered or modified.

  • The product is missing its original packaging or essential accessories where applicable.

  • The issue is caused by normal wear and tear.

  • The customer ordered the wrong size or product and the item does not qualify under our return conditions.

12. Order Cancellation

If you wish to cancel an order, please contact Bubble Baby as soon as possible after placing the order.

Cancellation may not be possible once the order has been processed or dispatched.

If an eligible cancellation is approved after payment, the applicable refund will be processed according to our refund procedure.

13. Refund Processing

Approved refunds will be initiated after the applicable verification or return process is completed.

The actual time taken to receive the refunded amount may vary depending on the payment method and financial institution.

14. Policy Changes

Bubble Baby reserves the right to update this Return & Refund Policy when necessary.

Any changes will be published on this page, and customers are encouraged to review the latest policy before placing an order.

15. Contact Us

For return, replacement, or refund-related assistance, please contact us:

Bubble Baby

Email: pinkybuns@gmail.com
WhatsApp: +91 81100 36700
Address: 16A, Pudhur, Erode - 638002, Tamil Nadu

Our support team will be happy to assist you with your order-related concerns.